Choose the plan that fits your organization
Starter
Entry-level AI-powered operations for small teams and pilot deployments.
- Includes
- Entity management (contracts, records, tickets, projects)
- Document Management
- Email Management
- Azure AI Document Intelligence
- Workflow Automation
- Microsoft Teams integration
- Deployed in your own Azure environment
- Email support
Usage Limits
| Dimension | Included | Additional |
|---|---|---|
| Active Users | 5 | $10.00 / tenant |
| Active Workflows | 3 | $3.60 / user |
Important Notes
Azure services (storage, AI, document intelligence) are billed separately through your Azure subscription. Electronic signing powered by third-party providers may incur additional costs.

HR Operations
Complete employee lifecycle management inside Microsoft Teams.
- Includes
- Employee lifecycle management
- HR document & email management
- Leave & absence management
- Training & compliance tracking
- HR financial management
- AI-powered HR assistant
- Azure AI Document Intelligence
- Workflow Automation
- Microsoft 365 integration (Teams, SharePoint, Exchange, Planner)
Usage Limits
| Dimension | Included | Additional |
|---|---|---|
| HR Users | Unlimited | $0.00 / user |
| Active Users | 22 | $9.00 / tenant |
| Active Workflows | 15 | $3.60 / user |
Important Notes
Azure services (storage, AI, document intelligence) are billed separately through your Azure subscription. Electronic signing powered by third-party providers may incur additional costs.

Legal Operations
Matters, contracts and legal exposure managed from one workspace.
- Includes
- Matter & case management
- Contract lifecycle management
- Legal document & email management
- Financial exposure & cost tracking
- AI-powered legal assistant
- Workflow Automation
- Full traceability for audits & reviews
Usage Limits
| Dimension | Included | Additional |
|---|---|---|
| Legal cases | Unlimited | $0.00 / case |
| Active Users | 50 | $12.00 / tenant |
| Active Workflows | 25 | $3.60 / user |
Important Notes
Azure services (storage, AI, document intelligence) are billed separately through your Azure subscription. Electronic signing powered by third-party providers may incur additional costs.

Service Desk
Modern service management for IT, HR, Finance, Legal and Facilities.
- Includes
- Centralized ticket management
- Multi-department service management
- Service Level Agreement (SLA) management
- AI-powered service assistant
- Intelligent knowledge management
- Workflow Automation
- Automated routing, approvals & escalations
Usage Limits
| Dimension | Included | Additional |
|---|---|---|
| Active Users | 100 | $12.00 / tenant |
| Tickets | Unlimited | $0.00 / ticket |
| Active Workflows | 15 | $3.60 / user |
Important Notes
Azure services (storage, AI, document intelligence) are billed separately through your Azure subscription. Electronic signing powered by third-party providers may incur additional costs.

Business Operations
HR, Finance, Ticketing and documents unified for mid-sized organizations.
- Includes
- Human Resources management
- Financial operations management
- Service request & ticket management
- Document and email management
- Azure AI Document Intelligence
- Workflow Automation
- Cross-department collaboration
Usage Limits
| Dimension | Included | Additional |
|---|---|---|
| HR Users | Unlimited | $0.00 / user |
| Active Users | 100 | $12.00 / tenant |
| Tickets | Unlimited | $0.00 / ticket |
| Active Workflows | 50 | $3.60 / user |
Important Notes
Azure services (storage, AI, document intelligence) are billed separately through your Azure subscription. Electronic signing powered by third-party providers may incur additional costs.

Enterprise Automation
Every module, enterprise-scale automation and governance in one platform.
- Includes
- Document Management
- Email Management
- Human Resources Management
- Legal Operations Management
- Financial Management
- Service Desk & Ticketing
- Azure AI Document Intelligence
- Custom AI Agents
- Enterprise Workflow Automation
- Teams & SharePoint integration
- Reporting & analytics
- Governance & compliance controls
Usage Limits
| Dimension | Included | Additional |
|---|---|---|
| HR Users | Unlimited | $0.00 / user |
| Active Users | 1,000 | $10.00 / tenant |
| Active Workflows | Unlimited | $0.00 / user |
| Legal cases | Unlimited | $0.00 / case |
| Tickets | Unlimited | $0.00 / ticket |
Important Notes
Azure services billed separately. Contact sales for custom SLA and dedicated enterprise support.
Prefer to compare everything in one place? View the complete pEntities Enterprise offer on the Microsoft Marketplace to see all plans, pricing and metered dimensions side by side, then subscribe to the one that fits your organisation.
View the full offer on Microsoft MarketplaceNeed unlimited usage?
For custom limits, unlimited entities, users or workflows contact our sales team for a tailored Enterprise quote.
Frequently Asked Questions
How do I get started?
Start by downloading and installing the free Starter plan directly from Microsoft AppSource no credit card required. Once installed, you can upgrade to a premium plan (HR Operations, Legal Operations, Service Desk, Business Operations, or Enterprise Automation) online at any time either from within the app or by selecting the corresponding Azure Marketplace managed application offer for instant access.
Can I change my plan anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle. No setup fees or long-term commitments required.
Do you offer discounts for annual billing?
Yes! We offer 20% discount for annual subscriptions on all plans. Contact our sales team for more details about volume discounts.
What's included in support?
All plans include email support. Business Operations and Enterprise Automation plans add priority support with faster response times and phone support. Enterprise customers can also arrange a custom SLA and dedicated support contact your sales team for details.
Can I get a custom plan?
Absolutely! Our Enterprise Automation plan is fully customizable to meet your organization's specific needs. Contact our sales team to discuss your requirements.
Ready to Transform Your Business?
Start your journey with Meta-365 today. Choose your plan and unlock powerful productivity solutions.
Frequently asked questions
Is there a free plan?
Yes. Meta-365 offers a free tier, with Standard, Business and Enterprise plans above it. Paid plans combine a platform fee with usage-based components.
Is Meta-365 priced per user?
No. Meta-365 is priced per tenant with usage-based components, so the platform fee does not increase simply because more staff use it.
Can we buy through Microsoft AppSource or Azure Marketplace?
Yes. Meta-365 applications are transactable on Microsoft AppSource and Azure Marketplace, so purchases can draw down an existing Microsoft Azure consumption commitment.